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Saturday, December 11, 2010

Apple App Store: European cats for children free-spending? (CBS News)

(AP)  "The Smurfs Village", a game for the iPhone and other gadgets Apple released a month ago and quickly become the application more success of room in the iTunes store. Yet, it's free download.

Therefore where the money comes from? Kelly Rummelhart California a part of the answer. 4 Year-old son has used its iPad to play the game and accumulated $66.88 fees on his card credit without knowing what he was doing.

Rummelhart had no idea that it was possible to buy - bought with real money - things in the game. In this case, his son bought a bushel and 11 networks "Smurfberries," tokens that speed up the game.

"Really, my greatest concern was scratch the screen. Never in my wildest has dreams I think they would be charging things on it, "said the 36 year-old mother."

It has itself fortunate son did step start typing on another button to purchase, as the "barrel" of Smurfberries for $59.99.

Rummelhart joins a number of parents horrified by purchasing Smurfberries and other virtual items at the top of the App Store games page. The highest rating 17 comments on "the Smurfs ' village" in the Bank application all complained about the high cost of the Smurfberries, and two comments call a "scam".

Apple introduces "in-app purchases" last year, allowing developers to use the iTunes system to sell articles and modules in their games and billing applications.

This year, developers have started using the system seriously as many games main revenue stream. The 10 most successful apps in the APP, six store room are games which is free to download but allowing in-app purchases. Four persons are easy, respectful children's games. Two of them, "Tap Zoo" and "History of baking," have buttons for the app purchases of $100 in only two taps.

Publisher put issues warning description

Capcom Entertainment Inc., Publisher of "the Smurfs ' village," says purchases inadvertently by children are "pathetic." When he realized what had happened, she added a warning about the option of purchasing-app with the description of the game in the APP store and it is updated the game to include warnings inside as well. The game fell to be the fourth successful application more high-room in the APP store.

Warnings may alert the parent, but it is doubtful they would discourage children who cannot read and don't understand money. In addition, the option to purchase $59.99 Smurfberries both remains. Capcom spokesman Michael Larson, said "Smurfs" is not different from other games in this regard, and the large purchase option is useful for both adults "power players."

It is likely that most money torn by these games comes from adult addicts who want to quickly create their villages, bakeries, zoos and zombie farms smurf. But there is a fault in the in-app purchasing process that children sticking their fingers through.

Generally, purchases require the owner of the aircraft to its iTunes password. But there is no challenge password if the owner has entered the password within the last 15 minutes for any reason any. This means that if a user enters the password for a purchase or an upgrade from the free application, and then the phone or iPad on hands for a child, the child will be step be stopped by a password prompt.

Capcom and other game publishers have no control over the 15 free minutes period, which is defined by Apple password.

Apple defends his system. Spokesperson Trudy Muller, explains the system password is adequate and stresses that parents can restrict in-app purchases. Parents contacted for refunds of history received Apple after complaining and he praised the reactivity of the company.

However, there is reason to believe that the password expiration time does not always work.

5-Year-Old meeting the Smurfberries

Andrew Butterworth of Ontario was well aware of how in app purchases and working period without password. He took care to leave at least 15 minutes to go after a password entry to let his son, 5 years old to play with his iPod Touch. That does not help, that he was responsible for "The Smurfs Village."

"It is come all proud me and said he understood a way to get all these Smurfberries" explains Butterworth. "And as soon as I saw the Smurfberries, I knew that he had purchased to my credit card. "I was surprised that it had included a way to do it, because I was sure it would have needed my password".

He came finally his password on iPod four or five hours earlier, he said. His son Shopping frenzy cost $140.

Chris Gropp, another Canadian, stated that it had not register his or her password to iTunes son purchased $67 to Smurfberries, apparently without the password on the same day.

TeamLava LLC, the Publisher of "History of baking" and "History of the farm," says the games to follow all rules and restrictions from Apple. In a game, it is possible to buy $ 99.99 "jewels" at once.

Game publishers and Apple highlight that device owners can turn off the option of buying app by going to the application settings, and then hit the General button, and then the option restrictions. Parents contacted history had done after be alerted by their billing statements iTunes purchases.

Apple takes requests for reimbursement by the version of the iTunes program computer. In the "Store" menu, chose "View my account" and click "Purchase history" and then "report a problem." Then click on the purchase of problem.

Butterworth welcomed the restitution, but think again "Smurfs" is a "scam".

"They make it a ridiculously difficult to play game and you can ignore all parts hard to spend money", he said. "I think they knew exactly what was going on."

Copyright 2010 the Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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